Metering Equipment Replacement Industrial Building

Metering Bank Emergency Replacement — "Rapid Restore, Zero Downtime"

One night the exterior metering bank was deliberately set on fire with gasoline and burned to the ground. Our team mobilized immediately: secured the scene, documented the loss for insurance, and opened direct channels with APS, Square D, building ownership, and tenant representatives. Knowing tenant continuity was critical, we designed and installed a temporary power system sized to the 1200 A service so operations could continue uninterrupted while Square D manufactured replacement gear. After a nine-month lead time the new equipment arrived; we coordinated permits, on-site staging, and APS commissioning to return the property to permanent, code-compliant service with minimal tenant discomfort.

Property Improvements

Zero forced tenant relocations and uninterrupted operations during the entire recovery period.
Full restoration to a modern, serviceable, and code-compliant six-meter 1200 A bank.
Streamlined insurance closeout through detailed incident records and proactive coordination.
Strengthened client trust: demonstrated crisis management, utility-grade coordination, and turnkey project delivery.

To close out the project, we provided a clear case study package summarizing the incident, recovery timeline, and how continuous tenant operations were preserved throughout the rebuild. A before-and-after photo panel helped ownership communicate the restoration effort internally and with stakeholders, along with a short testimonial script that can be used for future outreach. We also recommended a follow-up resilience audit and temporary power planning service to help the ownership group strengthen preparedness for future emergencies across their multi-tenant portfolio.

Project Details

Asset: 1200 A, 120/208 V exterior metering bank — six tenant meters
Location: Central Phoenix
Incident: Malicious gasoline-ignited arson destroyed the original metering assembly
Scope: Emergency response, temporary power provisioning, Square D custom equipment procurement, demolition, installation, commissioning, utility acceptance, insurance closeout

Project Highlights

Emergency mobilization and safety: Scene control, hazard mitigation, and thorough documentation for claims.
Temporary power solution: Deployed a resilient interim system sized to maintain all tenant loads and preserve revenue streams.
Stakeholder coordination: Daily alignment with APS, Square D, ownership, tenant facility managers, and insurer to keep decisions and timelines clear.
Procurement & logistics: Managed Square D’s nine-month build, staged equipment testing, and compressed on-site schedule on arrival.
Tenant-first scheduling: Work windows and communications designed to avoid peak business hours and reduce disruption.
Regulatory and utility integration:Permit management, inspections, and final meter acceptance completed with APS for seamless handoff.

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